You’ll get a dashboard that shows how your users interact with the Messenger. You can import Intercom’s Google Analytics bundle from the Google Analytics Solutions Gallery to get started quickly. See the URL format below for each Custom Bot: Sent when someone completes a conversion event in an App (shows App name & App location as "Home" or "Conversation" in Google Analytics).Ĭustom Bot URLs depend on the type of bot and the Custom Bot ID. Sent when someone interacts with an app in the Messenger (shows App name & App location as "Home" or "Conversation" in Google Analytics). Important: This event is not counted as a reply to a message. Sent when someone provides their email address in the email collector (no label in Google Analytics). No contracts or cancellation fees, so join or cancel anytime. Pour lutilisateur, cela a pour avantage de pouvoir retrouver lhistorique de ses échanges sur tous les appareils sur lesquels il se connecte. Sent when an end user replies to an existing conversation, an In-app message or a Bot (shows Message ID or Bot ID in Google Analytics). Make the switch to the Google Fi Unlimited or Flexible plan to get high-speed data and texting abroad, unlimited tethering, and more at no extra charge. Facebook Messenger, au même titre que Google Hangouts, stocke le contenu des échanges pour une durée indéterminée dans le cloud, cest-à-dire sur de nombreux serveurs. Sent when someone starts a new conversation in the Messenger (no label in Google Analytics). Sent when someone opens an In-app message or outbound Custom Bot (shows Message ID or Custom Bot ID in Google Analytics). Important: This event is sent even if they do not open the message or Bot. Sent when an In-app message or outbound Custom Bot is triggered for someone because they match its audience filters (shows Message ID or Custom Bot ID in Google Analytics). Sent when the Intercom Messenger is closed (no label in Google Analytics). Sent when the Intercom Messenger is opened (no label in Google Analytics). Setting an SMS app as default disables other messaging apps and their features. Here’s how they’ll appear in Google Analytics: Intercom sends a number of events to Google Analytics.
So this doesnt include chats sent through the Google instant messaging tool.
How Intercom events appear in Google Analytics Unlike Hangouts, the new Messenger handles traditional text messages (SMS) only. Intercom will now send your visitors’ Messenger interactions to Google Analytics.
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